Your Hospitality Specialist

Dedicated drainage and plumbing management for your entire portfolio.

Hospitality

Rachel Gaugh

Group Sector Manager - Retail, Leisure and Hospitality

Rachel is LDF’s Group Sector Manager for Retail, Leisure & Hospitality, with over 10 years in the drainage industry. Her estimating background means she can translate complex, multi-site scopes into accurate, competitive pricing and oversee delivery with the same commercial and technical rigour.

  • Specialist in pricing complex drainage scopes across live hospitality environments
  • Estimates account for tight access windows, operational sensitivity, and the need for first-time resolution
  • Involved from quote stage through to delivery, providing continuity across the full project lifecycle
  • Over a decade of RLH sector knowledge, ensuring every proposal reflects the real-world demands of the sector

Or call the commercial team 0800 612 2179

Our Services for Hospitality

From grease management to emergency flood response, drainage and plumbing services built around the pressures of a hospitality operation.

Drain Cleaning & FOG Management

Specialist grease trap and fat, oil, and grease (FOG) management programmes for commercial kitchens, preventing the most common cause of hospitality drainage failures.

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CCTV Drain Surveys

Drainage condition surveys that identify problems before they close a venue, with reports built for compliance, estate management, and landlord reporting.

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Drain Jetting & Clearance

High-pressure jetting to clear grease and debris build-up, scheduled around kitchen operations and service hours to keep your venue trading.

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Drain Repairs & Lining

Structural repairs and no-dig relining delivered within the access windows your venue can provide, including single-day and out-of-hours programmes.

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Vacuum Tanker Services

Rapid flood response and large-volume drainage clearance for hospitality venues where a closure costs real money and every hour counts.

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24/7 Emergency Response

Rapid mobilisation - on site in under 4 hours. In hospitality, a blocked drain isn't an inconvenience; it's a closure.

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Trusted by Leading Organisations

Case Studies

How we've helped businesses like yours.

HOSPITALITY

New Drainage System and Flood Defence at The Navigation Inn, Enfield

The Navigation Inn sits adjacent to the River Lee - and every period of heavy rainfall, it flooded. Mitchells & Butlers brought in LDF to end the cycle. Over two months, we designed and installed a complete drainage and flood defence system that gives the venue reliable protection against the conditions it faces on its doorstep.

  • Bespoke flood defence system designed for a riverside location, including backflow prevention and high-capacity surface drainage
  • Full excavation and upgraded underground pipework installed to handle extreme weather volumes
  • Two-month programme delivered with minimal disruption to trade throughout

Read the full case study

Hospitality Drainage FAQs

An unvented hot water cylinder is a sealed system that connects directly to the mains water supply. It delivers hot water at high pressure without the need for a separate cold water tank in the loft, making it a more modern and space-efficient solution.

Can I use an unvented cylinder with any boiler?

Unvented cylinders work well with system or regular boilers, but not with combi boilers, as combi systems don’t require a hot water cylinder. Your installer will help determine the best setup based on your current system and hot water needs.

Are unvented systems safe?

Yes, unvented hot water cylinders are very safe when installed and maintained correctly. They are fitted with multiple safety features such as pressure relief valves, thermostats, and expansion vessels to prevent overpressure and overheating.

How much does scheduled drain maintenance cost?

Our scheduled drain maintenance services include unlimited free of charge callouts to all serviced drains, which gives our customers great peace of mind when it comes to knowing that an allocated annual budget for drainage work is in place for any work that is required. The costs of our drain maintenance service varies depending on...Continue reading→

Can drain maintenance help prevent emergency blockages?

Yes, regular drain maintenance is the most effective way to prevent emergency blockages. By routinely clearing your drains, we remove build-up before it becomes a major issue, reducing the likelihood of sudden blockages, overflows and potential property damage.

What are the benefits of signing up for a drain maintenance programme?

Our drain maintenance programme offers a proactive approach to keeping your drainage system in peak condition. Benefits include: Unlimited free callouts for serviced drainage Preventative maintenance to avoid costly repairs Improved hygiene by reducing odours and bacteria build-up Extended drain lifespan by minimising wear and tear Fixed costs, allowing you to plan your budget with...Continue reading→

What is included in a drain maintenance service?

Our drain maintenance service includes: High-pressure water jetting to clear build-up Electro-mechanical coring to remove scale and debris A full inspection of your drainage system Identification of potential issues before they escalate A detailed report on the work carried out and any recommendations for future care

How often should drain maintenance be carried out?

The frequency of maintenance depends on factors such as usage levels and the type of property. Domestic properties may require annual servicing, whereas businesses with heavy water usage—such as restaurants or hotels—may benefit from quarterly or even monthly maintenance. Our team at London Drainage Facilities Ltd can assess your system and recommend a tailored maintenance...Continue reading→

Yes, unvented hot water cylinders are very safe when installed and maintained correctly. They are fitted with multiple safety features such as pressure relief valves, thermostats, and expansion vessels to prevent overpressure and overheating.

Can I use an unvented cylinder with any boiler?

Unvented cylinders work well with system or regular boilers, but not with combi boilers, as combi systems don’t require a hot water cylinder. Your installer will help determine the best setup based on your current system and hot water needs.

What is an unvented hot water cylinder?

An unvented hot water cylinder is a sealed system that connects directly to the mains water supply. It delivers hot water at high pressure without the need for a separate cold water tank in the loft, making it a more modern and space-efficient solution.

How much does scheduled drain maintenance cost?

Our scheduled drain maintenance services include unlimited free of charge callouts to all serviced drains, which gives our customers great peace of mind when it comes to knowing that an allocated annual budget for drainage work is in place for any work that is required. The costs of our drain maintenance service varies depending on...Continue reading→

Can drain maintenance help prevent emergency blockages?

Yes, regular drain maintenance is the most effective way to prevent emergency blockages. By routinely clearing your drains, we remove build-up before it becomes a major issue, reducing the likelihood of sudden blockages, overflows and potential property damage.

What are the benefits of signing up for a drain maintenance programme?

Our drain maintenance programme offers a proactive approach to keeping your drainage system in peak condition. Benefits include: Unlimited free callouts for serviced drainage Preventative maintenance to avoid costly repairs Improved hygiene by reducing odours and bacteria build-up Extended drain lifespan by minimising wear and tear Fixed costs, allowing you to plan your budget with...Continue reading→

What is included in a drain maintenance service?

Our drain maintenance service includes: High-pressure water jetting to clear build-up Electro-mechanical coring to remove scale and debris A full inspection of your drainage system Identification of potential issues before they escalate A detailed report on the work carried out and any recommendations for future care

How often should drain maintenance be carried out?

The frequency of maintenance depends on factors such as usage levels and the type of property. Domestic properties may require annual servicing, whereas businesses with heavy water usage—such as restaurants or hotels—may benefit from quarterly or even monthly maintenance. Our team at London Drainage Facilities Ltd can assess your system and recommend a tailored maintenance...Continue reading→

Yes, because unvented cylinders rely on mains pressure, it’s important to have a strong and consistent water supply. A qualified installer will assess your pressure levels during the initial survey to ensure suitability.

Can I use an unvented cylinder with any boiler?

Unvented cylinders work well with system or regular boilers, but not with combi boilers, as combi systems don’t require a hot water cylinder. Your installer will help determine the best setup based on your current system and hot water needs.

Are unvented systems safe?

Yes, unvented hot water cylinders are very safe when installed and maintained correctly. They are fitted with multiple safety features such as pressure relief valves, thermostats, and expansion vessels to prevent overpressure and overheating.

What is an unvented hot water cylinder?

An unvented hot water cylinder is a sealed system that connects directly to the mains water supply. It delivers hot water at high pressure without the need for a separate cold water tank in the loft, making it a more modern and space-efficient solution.

How much does scheduled drain maintenance cost?

Our scheduled drain maintenance services include unlimited free of charge callouts to all serviced drains, which gives our customers great peace of mind when it comes to knowing that an allocated annual budget for drainage work is in place for any work that is required. The costs of our drain maintenance service varies depending on...Continue reading→

Can drain maintenance help prevent emergency blockages?

Yes, regular drain maintenance is the most effective way to prevent emergency blockages. By routinely clearing your drains, we remove build-up before it becomes a major issue, reducing the likelihood of sudden blockages, overflows and potential property damage.

What are the benefits of signing up for a drain maintenance programme?

Our drain maintenance programme offers a proactive approach to keeping your drainage system in peak condition. Benefits include: Unlimited free callouts for serviced drainage Preventative maintenance to avoid costly repairs Improved hygiene by reducing odours and bacteria build-up Extended drain lifespan by minimising wear and tear Fixed costs, allowing you to plan your budget with...Continue reading→

What is included in a drain maintenance service?

Our drain maintenance service includes: High-pressure water jetting to clear build-up Electro-mechanical coring to remove scale and debris A full inspection of your drainage system Identification of potential issues before they escalate A detailed report on the work carried out and any recommendations for future care

How often should drain maintenance be carried out?

The frequency of maintenance depends on factors such as usage levels and the type of property. Domestic properties may require annual servicing, whereas businesses with heavy water usage—such as restaurants or hotels—may benefit from quarterly or even monthly maintenance. Our team at London Drainage Facilities Ltd can assess your system and recommend a tailored maintenance...Continue reading→

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Ready to protect your venue from drainage disruptions?

Speak to our hospitality drainage team about FOG management, emergency response, and portfolio-wide PPM.