At LDF, we are extremely proud of our long-standing relationships with our customers. Our service speaks for itself, our customers speak for us:
We use LDF to maintain our drainage systems regularly by taking advantage of their Pre-planned Maintenance programme. It includes unlimited free of charge callouts to all our serviced drainage and allows us to budget appropriately for all our annual drainage works. By making use of LDFs drain maintenance programmes, our company hopes to avoid the unpleasant situation of a blocked drain that affects our business unnecessarily. LDFs Pre-planned Maintenance programme has worked well for us.
Integral UK Ltd has been using LDF for all our drainage requirements for 6 years now. We use LDF mainly for reactive callouts to cover our wide portfolio of properties and are always impressed by the speed with which they attend to emergencies. On site, LDFs Technicians and polite, efficient and courteous, and always keep our residents informed of their drainage problem and what is being done to solve the issue. I would recommend their service any day of the week and continue to do so hopefully for many years still to come.
We have been using LDF for all our drainage requirements for 5 years now. We mainly use LDF for planned drainage works like CCTV Surveys and Excavation/Installation works. LDF operate a 72-hour window from a site visit from one of their Surveyors to a formal quotation being sent to us, and 99.9% of the time they stick to this. This enables us to get our drainage back up and running in no time at all.
We use LDFs wide range of drainage services for our properties including Reactive Callouts, CCTV Surveys, Excavation/Installations and Lining and Patch Repair work. Depending on the service, LDF send their most trained and skilled Technician’s in that particular field. On site, LDFs Technicians are always very thorough and keep us updated with the works being carried out. LDFs PDA System is excellent for this and something which is of real benefit to us.
Struggling for years to find and establish a professional, reliable and responsive Maintenance and Callout Company has now been completely finalised with our LDF Partnership. Our Helpdesk knows at all times that the communication, reports and follow up procedures set in place by LDF, give a total “Single Source” answer to all of our drainage issues. LDFs PDA System for this is excellent and LDFs Technicians are always very thorough on site and keep us updated with the works being carried out via this. LDF have now established themselves firmly as the UFM No. 1 Drainage Solution.
As one of our main supply chain partners, London Drainage Facilities Service carry out drainage and CCTV works for a range of clients throughout the south east. They provide a very reliable and efficient service. They provide quick and accurate ETAs, engineers are very customer facing and report back with detailed and technical reports on findings. All updates on jobs are received electronically along with supporting photos. The service they delivery is second to none.
I am a Contracts Manager in the Maintenance Division of my company and have been using London drainages services for a couple of years now. As our relationship has grown I could not fault the service that they help us provide for our clients, who we have always received positive feedback from in regards to their engineers professional etiquette while on site carrying out the task at hand. From London Drainages office staff to their engineers out on the road, I am very confident and thankful to have them assist with helping resolving my clients drainage issues.