Thames Water has launched a new text service to update customers who subscribe to current road restrictions.

Work in Blagrave Street has just got underway after the sewer collapsed. However, due to the intricate nature of the work and the location of the repairs, traffic around the site has the potential to be particularly bad. The replacement of the sewer will see the road closed to traffic for the duration of the works, which are expected to be completed some time in November.

People who subscribe to the new text message service will thus be able to receive updates about any traffic problems which might affect their journey.

The head of programme delivery at Thames water, Andrew Popple, stated:

“We know this is a very disruptive project which is right in the middle of town so we wanted to try a new way of communicating with people about things that might impact their day-to-day lives.

“For example, if the traffic around the site gets particularly bad we can send out a message warning people so they choose a different route before they get stuck – or if we have to work late into the night for some reason, we can warn people in advance.”

Work is expected to take place at a depth of around eight metres. But the new sewer will be inserted using new technology which will minimise the digging and hence reduce the amount of work needed.

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