We believe in transparent pricing and will provide a clear quote before any work begins. While emergency callouts may have a slightly higher rate due to the immediate response required, we ensure fair and competitive pricing with no hidden costs.
If possible, try to limit the damage by turning off your water supply at the mains, especially if you’re dealing with a burst pipe or major leak. For blocked drains avoid using sinks, toilets or appliances that drain water. Our expert plumbers will handle the rest on arrival.
At London Drainage Facilities Ltd, we understand the urgency of plumbing emergencies. That’s why we aim to be at your property within two hours of your call, no matter the time of day or night. Our team is on standby 24/7 including weekends and bank holidays, ensuring you receive the help you need as quickly as possible.
A plumbing emergency is any issue that requires immediate attention to prevent serious damage to your property or disruption to your daily routine. This includes burst pipes, blocked drains, overflowing toilets, severe leaks or water main supply problems. If you’re unsure whether your issue is an emergency, call us and we’ll advise you on the best course of action.
The frequency of vacuum tanker maintenance depends on the type of property and usage. For high-traffic areas such as commercial kitchens, industrial sites and busy road drainage systems, we recommend scheduled maintenance every 6 to 12 months. For residential properties, annual servicing may be sufficient to keep drainage in top condition.
Absolutely. We work with businesses, local authorities, construction sites, industrial facilities and residential properties, providing tailored solutions to meet their specific drainage and flood management needs.
Yes, we follow all UK environmental regulations to ensure waste is handled safely and disposed of responsibly. We use the latest equipment to minimise environmental impact while effectively managing waste and floodwater.
Regular maintenance of drains and sewers prevents blockages that can lead to flooding. Our vacuum tanker service clears built-up silt, debris and grease, ensuring drainage systems remain free-flowing and able to handle heavy rainfall.
Our vacuum tankers can efficiently remove: Silt, sludge and sediment Wastewater and sewerage Floodwater Grease trap and interceptor waste Contaminated liquids from industrial and commercial sites
We offer a 24/7 emergency response service for flood clearance. Our team aims to be on-site as quickly as possible to extract water, minimise damage and restore safe conditions to your property.