Your Career Starts Here
At London Drainage Facilities Ltd, we are one of the UK’s fastest-growing drainage maintenance companies, delivering expert services to commercial, residential, retail, education, healthcare and public sector clients since 2006.
As a forward-thinking and people-focused employer, we believe in investing in our team, fostering a friendly and supportive work culture and offering exciting career opportunities across multiple departments. Whether you’re interested in operations, customer service, sales or commercial roles, there’s a place for you at London Drainage Facilities Ltd.
Be Part of Something Bigger
With our continued expansion, there’s never been a better time to join London Drainage Facilities Ltd.
Whether you’re just starting your career or looking for your next big opportunity, we’d love to hear from you.
Current Vacancies:
Current Vacancy: Plumbing Drainage Engineer
Job Title: Plumbing Drainage Engineer
Location: London, UK
Salary: £36,000 to £41,000 per year
Estimated Earnings: e.g. £37,000 (salary) + Rota Commitments = OTE circa. £46,830.
(additional opportunity to earn more with extra overtime, and bonuses).
Core Hours: Monday to Friday, 7:45am – 5:00pm.
About Us:
At London Drainage Facilities, we are a leading provider of drainage solutions across London and the Southeast. Specialising in both planned and reactive drainage services, we pride ourselves on delivering fast, efficient, and high-quality solutions to our clients. Our team is at the heart of what we do, and we foster a professional, supportive environment that values expertise, innovation, and customer satisfaction. Join us to be part of a company that’s committed to keeping London flowing smoothly!
LDF are looking for plumbing drainage engineers that are determined and committed to providing the best service for our clients. Previous plumbing experience is essential, as well as experience with drainage systems and equipment. We offer thorough training and development programmes, to achieve the best standards. Applicants must have a full UK driving licence and preferably clean.
The Role Responsibilities:
- Installing, maintaining and repairing plumbing systems.
- Assemble and install, pipes, fittings and fixtures for water supplies.
- Diagnose and resolve plumbing issues.
- Provide excellent customer service.
- Ensuring all work is completed to high standards and within regulations.
Essential/Desired Requirements:
- Minimum 2 years of experience, as a plumbing drainage engineer, or equivalent role.
- Full and Valid UK Driving Licence, any points should be declared before a licence check.
- NVQ Level 2 in plumbing or equivalent.
- In depth knowledge of drainage systems and associated equipment.
- Demonstrating the right attitudes, showing enthusiasm for the job.
- Show a keen eye for detail, and an ability to problem solve.
Benefits:
- Competitive salary, and overtime/weekends and callout opportunities.
- Company van, fuel card, and tools provided.
- Comprehensive training and development programmes.
- 28 days annual leave (including bank holidays)
- Opportunities to earn additional annual leave days. (up to 3 extra per year)
- Access to online retailer discounts and wellbeing centre.
- Assist with certifications and keeping them up to date.
- Progression opportunities.
- Enrolment into pension scheme. (after 3 months service).
How to Apply:
To apply or find out more about the position, please email Ed Spiro on [email protected] along with a copy of your CV
Job Title: Reactive Drainage Engineer
Location: London, UK
Salary: £35,000 to £39,000 per year. (Dependent on experience)
Estimated Earnings: e.g. £36,000 (salary) + Rota Commitments = OTE circa. £45,830.
(additional opportunity to earn more with extra overtime, and bonuses).
Core Hours: Monday to Friday, 7:45am – 5:00pm
About Us:
London Drainage Facilities are growing, and we are looking for experienced reactive engineers to join the team. London Drainage Facilities is a leading provider of drainage services throughout London, offering professional, reliable, and efficient solutions to a diverse range of clients. We have many benefits of joining the team here, including regular overtime, clear career progression and discounts at online retailers (plus many more).
LDF are looking for reactive engineers that are hardworking and dedicated to providing the best service to our clients. Applicants must have a minimum of 2 years’ experience in Drainage and have the right attitudes on display also a full and preferably clean driving licence is essential. Alongside this we are looking for people that want to learn and grow with a company that have high ambitions.
The Role Responsibilities:
- Perform unblocking, repairs and maintenance of drainage systems.
- Use specialised equipment such as high-pressure water jetting, Picote and Electrical Mechanical Machinery.
- Attending emergency callouts and diagnose drainage issues.
- Provide excellent customer service and communicate effectively with clients.
- Complete all job reports and documentation accurately.
- Adhere to health and safety regulations and company policies.
Essential/Desired Requirements:
- Minimum 2 years of experience, as a reactive drainage engineer.
- Full and Valid UK Driving Licence, any points should be declared before a licence check.
- Skilled in necessary equipment, such as using HPWJ & EMC.
- In depth knowledge of drainage systems, knowing how to trace out pipe work.
- Demonstrating the right attitudes, showing enthusiasm for the job.
- Show a keen eye for detail, and an ability to problem solve.
Benefits:
- Competitive salary, and overtime/weekends and callout opportunities.
- Company van, fuel card, and tools provided.
- Comprehensive training and development programmes.
- 28 days annual leave (including bank holidays)
- Opportunities to earn additional annual leave days. (up to 3 extra per year)
- Access to online retailer discounts and wellbeing centre.
- Assist with certifications and keeping them up to date.
- Progression opportunities.
- Enrolment into pension scheme. (after 3 months service).
How to Apply:
To apply or find out more about the position, please email Ed Spiro on [email protected] along with a copy of your CV
Job Title: CCTV Drainage Engineer.
Location: London, UK
Salary: £35,000 to £39,000 per year (dependent on experience)
Estimated Earnings: e.g. £36,000 (salary) + Rota Commitments = OTE circa. £45,830.
(additional opportunity to earn more with extra overtime, and bonuses).
Core Hours: Monday to Friday, 7:45am – 5:00pm.
About Us:
London Drainage Facilities is a leading provider of drainage services throughout London, offering professional, reliable, and efficient solutions to a diverse range of clients. We take pride in our top-notch customer service and cutting-edge technology. As we continue to grow, we are now looking for a skilled CCTV Drainage Engineer to join our team.
We are seeking a skilled and experienced CCTV Drainage Engineer to join our team. The ideal candidate will be responsible for conducting CCTV drainage surveys, identifying blockages and defects, and providing detailed reports to assist with maintenance and repair solutions. This role requires strong technical expertise, problem-solving skills, and the ability to work efficiently both independently and as part of a team.
The Role Responsibilities:
- Conduct CCTV surveys of drainage systems, using specialist camera equipment.
- Diagnose drainage issues, including blockages, leaks and structural defects.
- Produce detailed and accurate reports using industry-standard software.
- Operate HPWJ equipment, when necessary.
- Adhere to health and safety regulations and company policies.
- Liaise with clients and provide clear explanations on findings and provide solutions.
Essential/Desired Requirements:
- Minimum 2 years of experience, as a CCTV drainage engineer.
- Full and Valid UK Driving Licence, any points should be declared before a licence check.
- Proficiency and experience with CCTV drainage survey software (e.g. Wincan)
- Skilled in necessary equipment, such as using HPWJ & EMC.
- In depth knowledge of drainage systems, knowing how to trace out pipe work.
- Demonstrating the right attitudes, showing enthusiasm for the job.
Benefits:
- Competitive salary, and overtime/weekends and callout opportunities.
- Company van, fuel card, and tools provided.
- Comprehensive training and development programmes.
- 28 days annual leave (including bank holidays)
- Opportunities to earn additional annual leave days. (up to 3 extra per year)
- Access to online retailer discounts and wellbeing centre.
- Assist with certifications and keeping them up to date.
- Progression opportunities.
- Enrolment into pension scheme. (after 3 months service).
How to Apply:
To apply or find out more about the position, please email Ed Spiro on [email protected] along with a copy of your CV
Job Title: Customer Experience Team Assistant
Pay: £23,000 per annum – Full-time
Location: Ongar CM5 – In person
Working hours: 09:00 – 17:30pm Mon-Fri (Saturday rota in place at additional pay)
Job type: Full-time
Benefits:
- Additional leave
- On-site parking
Full job description
Customer Experience Team Assistant: Exciting Opportunity with Award-Winning Drainage Service Company – London Drainage Facilities Ltd!
Are you ready to be part of something truly special? Our award-winning Drainage Service company, nestled in Ongar, Essex, is expanding its horizons and seeking dynamic individuals to join our journey of growth and success. With over 17 years of industry expertise and a reputation for excellence, we’re poised for even greater achievements in the coming year.
Why Us?
At LDF, innovation and ambition are at the core of everything we do. As we continue to expand our services across Central London, the Home Counties, and the Southeast of England, we’re on the lookout for forward-thinking individuals who are ready to seize new opportunities and contribute to our legacy of success.
About You:
Are you brimming with ambition and eager to make your mark in a thriving industry? We’re seeking individuals who are passionate about delivering exceptional customer experiences and driving positive change. With your positive attitude, excellent communication skills, and a natural flair for problem-solving, you’ll thrive in our fast-paced environment.
Essential Requirements:
To excel in this role, you must possess the following:
Excellent Communication:
Strong verbal and written communication skills are essential for effectively liaising with customers and colleagues alike.
Out of hours phone rota:
Upon successful completion of probation the candidate will be required to enter into an out of hours phone rota. This will see the successful candidate operate an out of hours service between 17:30pm – 07:30am. This will be rewarded with overtime rates.
Previous Experience:
Ideally, you have previous experience in customer service, inbound/outbound call centres, control rooms, or contact centres, enabling you to hit the ground running and deliver exceptional service from day one.
Professionalism:
You must have the ability to deal professionally, calmly, and tactfully with customers, always maintaining strict confidentiality.
Ability to Smile:
A positive attitude and the ability to maintain a friendly demeanour, even in challenging situations, will set you apart as a customer service superstar.
A Day in the Life:
Join our team as a Customer Experience Team Assistant and immerse yourself in a role that offers endless opportunities for growth and development. Your typical tasks will include:
Answering High-Volume Inbound Calls:
Be the first point of contact for our valued customers, providing timely assistance with specific enquiries and efficiently booking jobs to meet their needs.
Updating Worksheets:
Keep track of changes and statuses for each customer job, ensuring accuracy and efficiency in our operations.
Providing Personalised Customer Service:
Deliver a high level of personalised customer service at all times, going above and beyond to exceed customer expectations and build lasting relationships.
Liaising with Engineers:
Collaborate closely with our dedicated plumbing & drainage engineers to schedule follow-on jobs for customers, ensuring seamless service delivery and customer satisfaction.
With our commitment to nurturing talent and fostering a culture of innovation, you’ll be empowered to make a real difference and drive our company forward.
Perks & Benefits:
In addition to a competitive salary of £23,000 per year, we offer a range of perks and benefits designed to support your personal and professional growth, including:
Opportunities for career advancement within our rapidly expanding company
A supportive work environment that values your contributions and encourages collaboration
Access to industry-leading training and development programs to enhance your skills and expertise
Recognition for your hard work and dedication through our employee appreciation initiatives
20 days holiday per year plus 8 bank holidays plus the opportunity to earn 3 days additional leave based on attendance & performance
Ready to Join Us?
If you’re ready to embark on an exciting career journey with a company that’s committed to your success, then we want to hear from you! Take the first step towards a brighter future by applying today and become part of our dynamic team.
Apply Now:
Send your CV and cover letter to [email protected] and let’s explore the possibilities together!
Due to our remote location, candidates need to have access to their own vehicle.
Application question(s):
- What motivates you to do a great job at work, other than the payslip?
How To Apply
Please send your CV in the first instance to [email protected] including the reference number of the position you are applying for.
London Drainage Facilities Ltd is an inclusive organisation and actively promote equality of opportunity for all with the correct talent, skills and potential. We welcome all applications and selection for roles will be based on individual merit alone.
If you are successful, you will be required to undergo an Enhanced DBS check for client facing positions, which will be paid for by London Drainage Facilities Ltd.
*Van, fuel card and tools provided to engineers following successful probationary period and role specific training.